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Frequently Asked Questions

Certification & Eligibility

What are the eligibility requirements for CIBP™?

CIBP™ has specific eligibility requirements based on your education and professional work experience. Please read more here.

Can I obtain the CIBP™ Charter without having the required work experience?

Please check your eligibility to register under Track 3 or Track 4 of the candidacy tracks.

What should I do if my candidature is disapproved on eligibility grounds?

If your candidature is disapproved on eligibility grounds, you must fill in the Candidacy Reconsideration Request Form to request for reconsidering your eligibility for the CIBP™ exam. Along with this form, you must submit a letter stating the exact reason for reconsideration. The form and the letter must be submitted together within 5 business days after the candidature disapproval notification.

Registration and Application Requirements

What documents do I need for registration?

To ensure the accuracy of your application, please submit all educational and work experience information that is current as of the date of submission. Your application may be selected for IBCA's annual audit process, during which you may be requested to provide official documentation for verification of the details provided in your application.

What IDs are accepted to register for my exam with ExamStrong™?

You will require two valid and current Government-issued Identification proofs. Please read the ID policy to access the list of acceptable IDs.

My registration is now complete. What are the next steps?

Once you complete the payment and registration formalities, you will receive access to your myIBCA dashboard. We encourage you to familiarize yourself with the dashboard functionalities.

You will also have access to the practice questions and the exam guide on your dashboard.

Within 24-48 hours, you will receive an email from the logistics team regarding your Resource Box shipment. Please respond immediately if required or take the necessary actions if requested by the team.

While your Resource Box is on the way, we encourage you to start your online learning. The login details are sent to you once your registration is complete.

If you need any assistance, please feel free to contact us here.

How to request for name change in the registration form?

To request for name change in the registration form you can fill out the name change request form and submit it here. Acceptable documents for name change include Military ID, Passport, Divorce Decree, Marriage License, and Driver's License.

How to request for name change after the credential kit is delivered?

To request a name change after the credential kit has been delivered, you need to log in to your myIBCA dashboard, where you will see the "name change request" button in the profile section. Fill in the necessary details, pay a nominal fee of USD 50, and submit your request.

What is the procedure used by IBCA to review applications?

If your application is selected for an audit process by our applications and candidacy management team, you will be notified via your registered email address. You will be required to download and fill out the Candidature Review form and provide relevant documentation to comply with the audit process as shared. You will receive a notification email from the audit review committee once the audit documents have been reviewed.

Study Material

Is there an additional fee for study materials?

The CIBP™ Resource Box containing the IBCA Investment Management Handbook – will be shipped to the address you provided in your application.
To avoid any delays, please ensure you mention the correct address details in your myIBCA dashboard.

Do I need to pay extra for study materials?

No, you don't need to pay any additional amount for the CIBP™ Resource Box.

Can I buy the CIBP™ Resource Box even if I am not an applicant?

No. The CIBP™ Resource Box is not intended for the open market, and its availability and access are restricted to IBCA affiliates and partners, CIBP™ candidates, and charterholders.

Exam and Results

Am I penalized for answering incorrectly? 

A wrong answer or unanswered question both result in zero points. There is no negative marking for incorrect answers.

How soon can I schedule my exam?

From the day of registration, you have a period of 365 days to study for, prepare for, and take your CIBP™ exam. Once you’re ready you can conveniently schedule your exam online from your myIBCA dashboard. Please note: The exam registration deadline is 10 days prior to the 365-day expiration date. To ensure the availability of the preferred date and time, we strongly advise scheduling the exam at least 2 months before the end of the 365-day period.
The option to schedule the exam will be closed 10 days prior to the end of the 365-day period.

Can I take my CIBP™ exam using my own laptop or personal computer?

Yes. The CIBP™ exam is proctored online, and you can take it at your convenience after your computer and surroundings are ExamStrong™ verified. Read more about the system requirements here.

What is the duration of the exam?

The CIBP™ examination is 90 minutes.

What is the exam format and how many questions are there in the CIBP™ exam?

CIBP™ exam is a 90-minute, multi-choice single-answer exam and it consists of 50 questions. Please click here for more details about the examination.

Can I keep any electronic devices in the exam room?

You are not allowed to carry or use any electronic devices during the examination. Please read our exam conduct policy here.

Am I allowed to take breaks during the exam?

No. The exam is proctored live and must be completed all at once without any breaks.

At what time should I reach the examination venue?

You should reach the chosen exam room/location at least 30 minutes before the scheduled time to ensure the exam room and the computer are thoroughly checked, verified, and approved by the IBCA-authorized testing body. Make sure to give the mock exam and ensure you have read through and familiarized yourself with all the terms, conditions, and policies well in advance.

What are the minimum system requirements for the digitally proctored exam?

Click here to read the system requirements (hardware and software) for the CIBP™ exam, so you can ensure a smooth and successful exam experience.

What if I have canceled my exam but want to reapply for it now?

If you cancel the scheduled examination appointment, you can immediately reapply from your myIBCA dashboard by paying a nominal fee of USD 50.

How do I reschedule my exam?

You can reschedule your exam through your myIBCA dashboard. Please note: No rescheduling is allowed within 72 hours of your scheduled exam time.

You only have the option to cancel your examination within the 72-hour window, and reschedule your exam by paying a nominal fee of US$ 50.

When can I expect to get my result?

Once you submit your exam, your result (Pass/ Fail) will be displayed on the screen. Detailed results will be published on your myIBCA dashboard within 96 business hours of the exam.

What if I am not able to pass my CIBP™ exam on the first attempt?

If you fail in your first attempt, you will be required to pay a nominal fee of USD 50 via your myIBCA dashboard to retake the exam. Please note that you can apply to reappear right after your examination result gets published.

What if I miss my scheduled exam appointment?

In case you miss your scheduled exam appointment, you can reapply for the exam by paying a nominal fee of USD 50 from your myIBCA dashboard. The exam can be scheduled after 7 days, from the date of missing the scheduled exam appointment.

Payments and Refunds

What should I do if I experience an error while making a payment? 

In case you experience an error while making a payment, you should immediately reach out to us here.

What is the refund policy in case I wish to withdraw my registration?

For withdrawal requests made within 24 hours of payment, the total fee paid will be refunded after deducting the processing charges of USD 80. However, no refund will be processed for withdrawal requests after 24 hours.

Can I pay the fee in installments?

No. Payments must be made in a single installment.

Do I have to pay the fee again if I cancel an exam I scheduled?

Yes. Examinees canceling their exams or those who failed in the earlier attempt and want to re-take the exam have to pay a nominal fee of USD 50. Click here to learn more about the exam scheduling policy.

When will I get an invoice once the payment is done?

The invoice is generated immediately after the payment is released and is available on your myIBCA dashboard.

Digital Badging and Credential

What are the benefits of Digital Badge?  

Representing your skills as a badge allows you to share your abilities online in a way that is simple, trusted, and easily verified in real time. Earning a badge can serve as a source of motivation for working professionals to acquire new skills.

How do I claim my Digital Badge? 

After passing your exam, you will receive an email with instructions on how to claim your badge. Once claimed, you can showcase your expertise in the field to peers and on social media.

How long will it be before I get my badge? 

You can acquire the digital badge after the result gets published on your myIBCA dashboard.

Do I have to pay extra for my digital badge?

There will be no additional cost incurred by you for displaying your digital badge; Storing, managing, and broadcasting your charter is free. We provide you with a best-in-class platform to display your hard-earned CIBP™ charter.

How do I share my digital badge?

Using CredBadge's sharing options, you can directly share your digital badge on professional networking sites, personal websites, e-mails, and popular social media platforms. Each digital badge has a unique URL that can be embedded. The step-by-step instructions will be shared in your email.

Can I get a hard-copy certificate in addition to the digital one?

Yes, you will receive both – a digital badge and a hard copy certificate. The official Credential Kit will be shipped to your registered shipping address within 3-4 weeks of you successfully passing the exam.

What is the procedure for obtaining a duplicate certificate?

To get a duplicate certificate in the event of losing your original certificate, you must generate a service request from your myIBCA dashboard. An additional fee of USD 150 will have to be incurred by you.

Can I obtain CIBP™ credential without having the required work experience?

Technically yes. The IBCA policy can serve you well here! You just have to check if your last qualification/ degree (full-time) is in investment banking or a related industry or by any of the other global accreditation bodies like the AACSB, AMBA, and EQUIS recognized by IBCA. In other words, if you are an alumnus of an IBCA-recognized or IBCA-accredited institution, the work experience requirement for CIBP™ may be significantly lessened, or even waived.

Shipping and Logistics

How do I track my shipment?

You will get shipment and tracking notifications from the outsourced logistics vendor as soon as your CIBP™ Resource Box and Credential kit are shipped.

What should I do if I haven't received my shipment even though I have received the shipment delivered e-mail notification?

If you've received a shipment delivery e-mail but still have not received your CIBP™ Resource Box or your Credential kit, we advise you to contact the logistics carrier assigned/ provided to you.

Note: The Logistics team can provide documentary proof issued by the shipper after completing the delivery to your shipping address. This Proof of Delivery shall be the only document accepted by IBCA to confirm the delivery. We regret in advance that we will not be able to take any complaints after we receive the Proof of Delivery of a shipment.

What if my shipment is delivered to the wrong address?

In case your shipment has been delivered to an incorrect address, please register a complaint with the carrier using the tracking details emailed to you.

What happens if I am not available to receive the shipment?

If you are not available to accept the shipment delivery, the shipper may deliver at your mentioned address after verification.

Can I change my shipping address once I have paid the fee?

You can change your shipping address within 24 hours of registration. Once your Resource Box or credential kit is shipped, you cannot make any changes.

It is the responsibility of the candidate to provide the complete shipping address at the time of registration for international shipments.

Can I change the date of delivery?

Yes, it may be possible. Please refer to the shipping details shared by the logistics team and contact your carrier to check the possibility of rescheduling your shipment delivery date.

What do I do if I received a damaged or wrong set of books?

If you have received damaged books or the wrong set of books in your CIBP™ Resource Box, please write us within 24 hours of receipt of your kit. Any complaint after 24 hours will not be accepted.

Do I have to pay any additional duties and taxes?

You may have to pay the customs duties and other levies – if any – in your country. As a recipient, you are responsible for the clearance of the CIBP™ Resource Box or the Credential Kit consignment.

*Note IBCA or its partners/representatives will not be responsible for any delays due to delivery carrier factors, weather, natural calamities, international customs regulations, holidays, customer error, or any other unforeseen events beyond the control of the shipper.

My order has already been shipped; can I cancel it now?

No, once the order has been shipped and you have received the tracking ID to track your shipment, it cannot be canceled.